Join BYO for a New England Beer & Baseball Adventure, Aug. 2-7, 2026 Click here for details.

workshop

5 Things Your Brewery Taproom Staff Should Be Doing

Your taproom doesn’t need a complete overhaul to start seeing better results. It just takes a few intentional changes. In this session, we’ll walk through five simple things your staff should be doing every shift to help guests have a better experience, increase tabs, and keep people coming back. It’s not complicated, but it is backed by years of real data from Secret Hopper visits across the country. You’ll get to see exactly how small shifts in staff behavior led to bigger results for their team. Taproom data can be your secret to success. Join us for actionable strategies to build more memorable and profitable guest experiences.

PDF of Presentation Slides: https://byo.com/wp-content/uploads/Andrew_Coplon_2025_Nanocon_5-Things-Your-Taproom-Staff-Should-Be-Doing.pdf

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