Standing Out in a Crowded Taproom Market

Andrew Coplon, the Founder of taproom customer experience service Secret Hopper, has run studies on hundreds of tasting rooms and has seen it all – both the good and the bad – from years of collecting customer feedback on brewery taprooms. He is in a very unique position to understand what customers really want from their taproom visits, the keys to creating a great taproom experience, and what actions you and your staff can take to boost taproom profits. He’ll share the lessons learned from his taproom data as well as taproom triumphs so you can use this knowledge to adopt best practices to stand out from the crowd and create memorable experiences for your customers.

PDF of Presentation Slides: https://byo.com/wp-content/uploads/Andrew_Coplon_Standing-Out-in-a-Crowded-Taproom-Market-Andrew-Coplon.pdf